PRIVACY NOTICE

At The Plant Hotel we are committed to safeguarding and preserving the privacy of our visitors and customers.
This Notice explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.
We do update this Notice from time to time so please do review this Notice regularly.

THE INFORMATION WE COLLECT

In running and maintaining our business, we may collect and process the following data about you:
information provided by you, for example, personal details when you register for information or make a purchase.
We only collect basic personal data about you which does not include any special types of information or location based information.

WHY WE NEED IT

We need to know your personal data so that we can provide you with the updates and news you have requested.  We will not collect any data that we do not need in order to provide and oversee this request.

USE OF YOUR INFORMATION

We would however like to use your name and email address to inform you of our future offers and similar products and to inform you of any changes to our business, website, services or goods and products. This information is not shared with third parties and you can unsubscribe at any time via phone, email or our website.

HOW LONG DO WE KEEP YOUR DATA

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

STORING YOUR PERSONAL DATA

In operating our business via The Plant Hotel website, your data is processed by our staff in the UK.  We do not provide our own IT servers.  However third party shall have access to your personal data unless the law allows them to do so.
Obviously we do our utmost to ensure that our server hosts are secure and fully accredited.  Unfortunately, we cannot be responsible for any illegal breaches that may occur.

STORAGE OF PAYMENT DETAILS

We do not store credit card details nor do we share customer details with any 3rd parties.

THIRD PARTY LINKS

On occasion we include links to third parties. Where we provide a link it does not mean that we endorse or approve that site’s notice towards visitor privacy. You should review their privacy notice before sending them any personal data.

USE OF COOKIES

We do not use cookies on our site.

YOUR RIGHTS

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted.
If you wish to raise a complaint on how we have handled your personal data, you can contact us directly and we will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can contact to the Information Commissioner’s Office (ICO).

CONTACTING US:

Email: wendy@theplanthotel.com
Phone: 07714 097400

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